Hey Doll! Shipping times are specified below, thank you for reading:
Palettes: Due to high demand of palettes, and due to their handmade nature I require 2-3 business weeks for processing and 5-7 for shipping, though it will rarely take that long.
Sprays/Glitter/Gloss/Brushes: 5-10 Business Days for processing and 3-5 Business Days for shipping.
Please understand that once a package leaves our hands it is out of our control. You can always visit USPS.com or call them at 1 (800) 275-8777 with tracking info.
Lost packages: USPS does make mistakes (a lot). If over 2-3 weeks have passed and your package is no where to be found, please contact me immediately, email@example.com
- If your package appears to not have checked in on USPS tracking system for some time, it is likely it's still on its way to you. It can be the result of a delay or missed scans on its route. If tracking has stopped completely, or your item says delivered but has not been, please contact USPS directly, after 2-3 days, send me a message, firstname.lastname@example.org.
- We strongly suggest to double check your address before and after placing an order. If you realize you have provided an incorrect address, please contact us immediately.
Addresses may not be changed once order has been shipped!
Packages that are lost in shipment due to an incorrect address will be buyer’s responsibility and will not be refunded.
Packages that are returned based on incorrect or undeliverable addresses will be shipped back to the buyer once a new addresses is provided but PLEASE review your address before submitting your order!